Your privacy

Any personal information collected via the website (such as name, email address, etc) may be used by The Living Rainforest in order to respond to specific enquiries. Information submitted which draws a direct respone will not be used subsequently.

The Living Rainforest website gives you the opportunity to register to receive an infrequent email newsletter. Information collected (e.g. email address) for this purpose will be used solely for providing you with the service you requested.

User information will never be passed on to other individuals or organisations, with the exceptions of compliance with legal requirements or to agents acting on our behalf in order to fulfil our obligations to you as set out above.

All information collected by The Living Rainforest is retained for only as long as is necessary to complete the fulfilment of our obligations.

The Living Rainforest website tracks use of its website using IP address tracking technology, in common with the vast majority of other websites. IP addresses do not contain any personal information, and it is not The Living Rainforest's policy to obtain this information in any other way without consent. This tracking is implemented to enable a higher standard of website development and customer service.

Cookies are a passive technology designed to allow a personalised internet experience... they cannot track internet usage beyond that of the website that issued them. Indeed, a website that places a cookie on a visitor's computer can only read its own cookies.

The Living Rainforest website routinely uses "per-session" cookies to store the contents of your shopping basket, animal adoption and membership orders, etc.. These cookies are destroyed when you close your browser window.

The Living Rainforest may, from time to time, use more permanent cookies to enhance the interactivity of the website. If you do not wish to receive them, please adjust your internet options to either reject them, or prompt when offered. Alternatively, please consider using a web browser that implements a privacy management system. If you refuse to receive cookies, you will be able to access all text on the site, however you may not be able to make use of all online resources.