Keeper Experience

Now’s your chance to get up close and personal with the animals at The Living Rainforest.


Have you ever wondered if monkeys really do like bananas or if sloths can eat upside-down? Book an experience with us today and find out the facts for yourself. Each of our experiences gives you the opportunity to shadow one of our knowledgeable keepers while they take care of the daily feeding and cleaning of our animals. Join in with the food preparation and learn all about the likes and dislikes of toucans and turacos, or pull on your wellies and help clean out the Goeldi enclosure! Our keepers will accompany you into each enclosure so you will get the opportunity for some unbeatable pictures with your favourite animals while you serve out the afternoon feeds.

Zoo-keeping is not for the faint hearted, but if you’re feeling extra brave why not help our keepers with the snake feeds, or catch up some crickets for the water dragons? If that’s not quite your cup of tea, then take life a little slower and meet Cinnamon the sloth, or seek out some of our beautiful turacos to give them their fruit salad. Our unique Junior Experiences will give children the chance to get involved as well, with opportunities to meet the monkeys, feed the frogs or clean out the cockroaches! Your experience will include the company of one of our keepers, ready to answer all your questions and introduce you to the animals, behind the scenes access, and exclusive entry into the enclosures. Simply choose from one of our packages below or design your own tailor made experience.

All of the proceeds from our Keeper Experiences go directly towards enclosure redevelopment so you can help us to make a real difference for the animals.


Primate Feed – Our most popular package includes feeding the tiny pygmy marmosets and our troop of Goeldis monkeys. Our primates are some of the boldest animals in the rainforest and will give you the chance for some of your closet ever animal photos as they jump above your heads and clamber all around you. This experience lasts for between 60-90 minutes and costs just £40 per person.


Reptile Feed – This package gives you the chance to join our keepers as they feed our snakes and crocodile. Watch as the snakes astound you with their lightning fast strikes and see our crocodile wake from her daily snooze at dinner time! The reptiles are fed just once per week so make sure you book in advance. Experiences last for between 60-90 minutes are cost just £40 per person.


Keeper Experience (Adult or Junior) – Tailor make your own experience, by choosing the animals you’d like to meet and the amount of time you’d like to spend with us. Our most popular animals include the monkeys, birds, and stingrays but we are happy to consider any requests. If you would like to include some of our off show animals such as geckos, frogs and invertebrates then please let us know. All Junior Experiences (under 14) include one free accompanying adult.

First Person Additional person Approximate number of   animals that can be included…
One hour £40 £30 2-3 types of animal
Two hours £60 £45 4-6 types of animal
Three hours £80 £60 All the animals

Please note the following restrictions may apply:

  • Specific animal interactions cannot be guaranteed. We reserve the right to restrict access to any animal if we feel it is necessary on the grounds of health and safety. Animals may not be included in your experience if they are on medication, breeding, or showing signs of stress or aggression.
  • Any persons who are ill on the day of their experience may be asked to reschedule for another day. Many illnesses are transferable from humans to animals and we cannot allow anyone into the enclosures if we feel they may put the animals at risk.
  • You will be accompanied by a keeper at all times and receive a health and safety briefing on arrival. Any adult or child failing to follow keeper instructions and compromising their own safety or the welfare of any animal will be asked to leave immediately and their experience will not be refunded or rescheduled.

Frequently Asked Questions

Contact us

All Keeper Experiences are booked by the Animal Department and it is easiest to contact us via email as we are often away from the telephone due to the nature of our work. If you would prefer to speak to someone over the phone, then please leave us your name and number and let us know what time of day is best to call you back.

Email –

Telephone – 01635 202444 extension 206 (9am – 5.30pm, seven days a week)


“We just wanted to drop you a line to say how great Darcey’s Keeper Experience was, she has talked of nothing else since! The keeper she was assisting was wonderful, friendly, bubbly and passionate about the animals, and Darcey just loved this about her. Best of all she explained everything to Darcey at just the right level, Darcey wants to be just like her when she grows up! We definitely feel this experience was value for money, it exceeded our expectations and we will be booking another one at a later date.  You were very efficient in arranging this, understanding our requirements and explaining any limitations, this was great.”

Karen, Simon and Darcey T. (age 6)

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